We offer a 30 Days Return Policy. This means any item/items bought from us can be returned within 30 Days of purchase. Please note that returned item/items must be unused, still have all packaging, tags attached and returned as new.
Return or exchange an item
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 30 days of receipt. We will issue a refund on receipt, or exchange the item for a different size / color if preferred. Please note:
- The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery.
Please send back to:
United States
Inspired.com
Inspiration St., Apt. 77
Faulty Item
If the item you received is faulty, please contact no-reply@bang2joom.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.
If you have received the wrong item
If the item you received is not what you originally ordered, please contact no-reply@bang2joom.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.