Shipping & Delivery

We ship Worldwide. International orders are shipped by Royal Mail International service (International Airmail Packets) or DHL.

  • Other shipping methods are available upon request, however, should you select uninsured shipping we will not be held responsible for loss or damage of your purchase.
  • Shipping fees are not refundable under any circumstance.
  • All orders are shipped with delivery confirmation.
  • International Shipping Information is available upon request.
COUNTRY SHIPPING DELIVERY
USA $10 3-4 working days
Italy $10 2 working days
Spain $15 4 working days
France $12 3-4 working days
Germany $14 2 working days
Brazil $13 4-5 working days
Italy $12 3-4 working days

Your products will normally be shipped on the working day after you place your order – check the estimated delivery time for your country in the list below. Please allow up to 5 working days for delivery after your order has left our warehouse. Your order will be delivered to the address you specified.

Delivery

Orders are shipped by our dedicated courier service and depending on your location you will be provided with a unique tracking reference. All orders will be sent out within 48hours of payment. We can not in any way be held responsible for non receipt of packets that have been mailed. On delivery of your products, you will be asked to sign for the goods and to inspect all the goods that have been unpacked to ensure you accept them. For this reason you should be present at delivery yourself. However, if you do ask someone else to take delivery for you, then you must make sure that they are aware of what they need to do.

Delays

Occasionally the delivery of your goods may be delayed by circumstances outside our control. If for any reason we are unable to deliver the goods or to have them ready for collection within the original approximate timeframe then we will notify you of the delay and new timeframe as soon as possible. If you cannot wait for the goods, you must let us have notice of cancellation from the person who placed the order within 7 calendar days of you receiving notification about the delay. If we receive your notice of cancellation as set out above within such 7 day period, then we will let you have a full refund. This request must be e-mailed to no-reply@bang2joom.com.